Frequently Asked Questions

FAQs

 

What is the difference between art prints and an original?

An original artwork is the final product where the artist spends many hours creating and using his/her abilities… from the moment of the first concept idea, to the final product: the artwork. This process goes through many different stages and emotions, and many hours of prep and work.

A print, is the reproduction of the original artwork, and can result in many prints of the same art piece, or a limited edition of prints. My prints are giclee quality prints, which is a high end reproduction made of pigment-based inks on a quality paper, museum standard, that will last about 100 years.

What is your cancelation policy?

If you want to cancel your purchase, request a cancellation within 24 hours of purchase.

***NOTE: Please keep in mind that any return or cancellation of an order placed will have a cost of 10%. This is because credit cards will charge a second fee due to the return transaction. In other words, I won't be able to give you 100% of your money back, but 90%.****

Please keep in mind that there is No Returns on..

  • Custom or personalized orders

  • Digital downloads

    ….because of the nature of these items.

What are the most common sizes to order custom art?

  • 5 x7 inches

  • 8 x 10 inches

  • 11 x 14 inches

  • 12 x 12 inches

    NOTE: These print sizes will fit into standard size mats and frames, however, feel free to request a convenient size for your needs.
    ** Frames and/or Mats are not included **

The paper I use for my PRINTS:

The reproduction will be printed on your choice of:

  • 100% cotton, acid-free, Aquarelle Rag Textured, 240 g/m2 paper. This paper has been developed to exceed museum standards, and it has the look and feel of an original watercolor painting.

  • Matte Photo paper, 61 lb/230 g/m2 - Smooth surface, Ultra Premium paper, vivid colors, museum standards.

The Printer I use for my PRINTS:

Cannon Pixma Pro-10 Color Professional Inkjet Printer - pigment-based inks. High resolution ink-jet printer that produce quality fine art printed with archival quality inks museum/gallery level that last 100-200 years.

How will my artwork be shipped:

All prints are packaged with a sturdy board backing in a clear cello sleeve.
I ship in heavy duty flat mailers for 5x7, 8x10 and 11x14 (if applicable). Larger prints are being shipped in a tube to make sure yo receive a perfect print.

COPYRIGHT NOTICE

The products you purchase are for PERSONAL use ONLY and cannot be reproduce in any form, nor resold or used for monetary gain.

Any commercial use is strictly prohibited, unless there is a prior licensing, royalty contract or collaboration agreement.

All copyright and reproduction rights are reserved and retained to the artist
©Danella Haro-Aguayo

If you have any questions, please do not hesitate and contact me

Thanks for visiting!